Privacy Policy
Last updated: August 8, 2026
Emerald Coast AI ("we," "us," or "our") operates the website emeraldcoast.ai and provides AI-powered marketing services to businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or submitting information to us, you agree to the practices described here.
1. Information We Collect
Information you give us
- Contact details — name, email address, phone number, and business name when you submit a form or reach out to us directly.
- Project information — the services you're interested in, budget range, and any details you share about your business goals.
- Communications — the content of emails and calls with us.
Information collected automatically
- Aggregate usage data — pages visited, time on site, and referring source, collected in aggregate through privacy-focused analytics that do not identify individual visitors.
- Device and technical data — browser type, operating system, device type, and approximate country or region derived from IP address.
We do not use tracking cookies. This website does not set advertising or analytics cookies, and does not store data in your browser for tracking purposes. Our analytics are cookieless and report only aggregate traffic patterns — we cannot identify you from them.
2. How We Use Your Information
- To respond to your inquiries and provide proposals
- To deliver, maintain, and improve the services you've engaged us for
- To send appointment confirmations, reminders, and service updates
- To send marketing communications where you have consented, and only until you opt out
- To improve our website, offerings, and customer experience
- To comply with legal obligations and enforce our agreements
3. How We Share Information
We do not sell your personal information. We share information only in these circumstances:
- Service providers. Vendors who help us operate our business — such as our CRM, email delivery, hosting, payment processing, and analytics providers. These providers may only use your information to perform services for us.
- Legal requirements. When required by law, subpoena, or to protect our rights, safety, or property.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.
4. Third-Party Services
Our website and services rely on third-party tools, which process data according to their own privacy policies. Specifically, this website transmits data to:
- Our customer relationship platform — receives contact details you submit so we can respond to and manage inquiries, and handles our email communications.
- Our form delivery provider — receives the contents of the contact and quiz forms in order to deliver them to us by email.
- Our hosting and security provider — serves the website and provides cookieless aggregate traffic analytics.
We do not load advertising networks, social media trackers, or third-party marketing pixels on this website. Our website may contain links to third-party sites, which we do not control and are not responsible for.
5. AI-Generated Content
We use artificial intelligence tools to help produce marketing materials, content, and automated responses. Information you submit may be processed by these tools in the course of delivering our services. We do not knowingly submit sensitive personal information to third-party AI systems.
6. Data Retention
We keep your information for as long as needed to provide our services, maintain business records, and comply with legal obligations. When information is no longer needed, we delete or anonymize it. You may request deletion at any time — see Section 8.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Rights and Choices
- Access and correction — request a copy of the information we hold about you, or ask us to correct it.
- Deletion — request that we delete your personal information, subject to legal retention requirements.
- Email opt-out — click the unsubscribe link in any marketing email.
To exercise any of these rights, email hello@emeraldcoast.ai. We will respond within a reasonable timeframe.
9. Children's Privacy
Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated where required by law. Continued use of our website or services after changes take effect means you accept the revised policy.
11. Contact Us
Questions about this Privacy Policy or your information:
Emerald Coast AI
Fort Walton Beach, Florida, United States
Email: hello@emeraldcoast.ai
Web: emeraldcoast.ai